Last-minute changes or cancellations are obvious when you book a flight. If you have booked a flight with Southwest Airlines and are thinking about cancelling and wanting a refund, you should get familiar with Southwest Airlines Cancellation Policy beforehand. What differentiates Southwest Airlines from other carriers is its customer-friendly policies and flexibility in making changes or cancelling flights with refund eligibility. If you are wondering how to cancel a Southwest Airlines flight and receive a refund, then you are in the right place. Let’s get you through the important points that you should know before claiming a refund for a Southwest Airlines flight cancellation.
What Is Southwest Airlines Cancellation Policy?
When cancelling a Southwest Airlines flight ticket, we first question, ‘Are the tickets refundable’, right? Southwest Airlines Cancellation Policy allows passengers to cancel their ticket within a given timeframe to be eligible for a full refund. Here are some guidelines under this policy that you should know:
- You need to cancel your flight ticket 10 minutes before departure to receive a full refund to your original payment method.
- If you fail to cancel your flight 10 minutes before departure, you will be considered a ‘no show’ with no refund eligibility.
- Flyers are charged with no cancellation fee under a 10-minute departure cancellation window.
Southwest Airlines 24-Hour Cancellation Policy
Southwest Airlines’ 24-hour cancellation policy is a fascinating guideline which allows passengers to cancel their ticket within 24 hours of booking and get a complete ticket fare. This policy is applicable to all fare types, including the non-refundable tickets of the Airlines.
What is Southwest Airlines Cancellation Fee?
Southwest Airlines does not charge any cancellation fee if passengers cancel their flight ticket 10 minutes before departure. Depending on fare types, you receive a refund or a travel credit that you can use for your future travel and avoid Southwest Airlines cancellation fee.
- If you have booked Business Select & Anytime fares, you can receive a full refund to your original payment method.
- Non-refundable tickets like Wanna Get Away & Wanna Get Away Plus fares receive a travel credit only if you cancel your ticket within the 10-minute window.

How To Cancel Southwest Airlines Flight Ticket?
Passengers can cancel Southwest Airlines flight tickets through various mediums with great ease. From visiting its official website, calling Southwest customer support or emailing them, you have a wide range of options for ticket cancellation.
How To Cancel Southwest Airlines Flight Ticket Online?
- Go to Southwest Airlines official website and look for the ‘Manage Reservations’ option.
- Choose the flight you want to cancel by entering your required details on the portal.
- After putting in your details, confirm your ticket cancellation.
- Once done, you will receive confirmation and refund eligibility via your email.
Southwest Flight Ticket Cancellation Via Call
You can directly call Southwest Airlines customer support to cancel your flight ticket. Make sure to have your confirmation number of your booking, passenger name and flight details before making the call. Ask the agent on the call to guide you for ticket cancellation. Follow the steps that the customer support agent tells you to cancel your ticket and receiving a refund.
Southwest Flight Ticket Cancellation At Airport
If you are unable to cancel your flight ticket in the above-mentioned ways, you can approach the airport and speak to the agent at the ticket counter to assist you. Visit the customer support desk at the airport and inform the executive that you want to cancel your reservation. Provide them with your necessary information for cancellation and follow the steps they tell you.
What Is Southwest Airlines Refund Policy?
Southwest Airlines offers a flexible and customer-friendly refund policy that attracts thousands of customers to book their flights with this carrier. Southwest Airlines Refund Policy allows passengers to receive a full refund if they cancel their ticket within 24 hours of booking or 10 minutes before departure. If you cancel your flight within 24 hours of booking, Southwest Airlines will issue a full refund regardless of your fare type.
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How To Request Refund from Southwest Airlines?
Here is a step-by-step guide on how to request a refund for a Southwest Airlines flight cancellation:
- Surf the Southwest Airlines official website and look for the ‘Manage Reservations’ option on the page.
- Put your confirmation number and complete name on the page and look for the flight you want to cancel from your booking list.
- Now click on ‘Cancel Flight’. If you are eligible for a refund, you will receive a prompt for your refund eligibility.
Southwest Airlines has quite a flexible cancellation policy, which enables passengers to cancel their flight ticket 10 minutes before departure and avoid any cancellation fees. You can receive full refunds if you cancel your flight within 24 hours of booking. Even the non-refundable fares can be reimbursed when cancellations are initiated by the airline. The carrier continues to prioritise flexibility, making it a reliable choice for passengers who love travelling without any stress.
FAQs
- How can I cancel my Southwest Airlines flight ticket?
Flyers can cancel their Southwest Airlines flight ticket online on its official website, call the Southwest Airlines customer support or visit the airport.
- Is there a Southwest Airlines cancellation fee?
No, Southwest Airlines does not charge any cancellation fee from passengers for cancelling their booking.
- How can I get in touch with Southwest Airlines customer support?
You can speak to Southwest Airlines customer support via call, email, live chat and their social media handles like Facebook and X.
- How can I request a refund from Southwest Airlines for ticket cancellation?
You can request a refund based on your fare type for the ticket cancellation by visiting the official website of the carrier or contacting Southwest Airlines customer service number.
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